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Refund Policy

If you are unhappy with your Crafted Personal Template Design, or you have an issue that we are unable to resolve that makes it unusable, you can request a refund within 30 days of the purchase date. After 30 days we will give no refunds.

To carry out the refund we require an exact reason why you do not want to use the plugin. We may hold refund until you provide the reason.

Refund is processed within 7 days of request. During this time, we can contact you to interview you about our plugins.

To request refund write to us using the form.

Refund guarantee

1 – First, let us help you

Before you request a refund, please submit a support ticket and allow us to help you solve the problem.

2 – 30 day money back guarantee

We will grant a refund if you bought the Crafted Personal Template Design less than 30 days from submitting a refund request.

3 – Please give us a reason

The exact reason is required to process the refund. Describe it exactly when filling out contact form.

Refunds on Manual renewals

We will not grant any refunds on Manual renewals. (we don’t offer automatic renewals or subscriptions)

The Manual renewal purpose is to extend the support duration for your Crafted Personal Template Design.

 

 

Crafted Designs
Address: WIDOK 20/2
00-023 WARSZAWA, POLAND